The information activity of the National Centre focuses on specific reference services, that represent not only a first information guidance to external users on the functions of and products elaborated by the Centre, but also an internal coordination point for the different stakeholders and operators working together for the implementation of the Centre’s activities. .
In particular, the provided services are:

• the front office in Florence (open every morning from Monday to Friday) and the mailbox cnda@minori.it. Through these channels, users can forward any type of request or receive information on pending activities, study projects, researches and publications, retrieval of statistic, legal or bibliographical documentation prepared by the National Centre, information on events organized by the National Centre or other bodies and concerning the topics related to children. Requests on specific topics are, if necessary, directed to the competent internal staff.
• the  website www.minori.gov.it, an important means for the communication, information and promotion of children’s rights. The website provides the users with information on the bodies working with the National Centre, as well as on materials, documents and publications elaborated internally and externally. It disseminates news and insights on policies and projects concerning children,  provides exchange platforms for the preparation of reports and the implementation of projects, and facilitates the exchange of experiences and projects focused on the well-being of children.

The promotion activities aim at informing the users on the activity of the National Centre and the Observatory for Childhood and Adolescence, namely at sharing with the users the products of the Centre’s activity of documentation and investigation, through the systematic dissemination of publications, reports, summaries, abstracts, agendas, brochures, etc.

The promotion of the activities of the National Centre also includes the organization and management of information meetings and points concerning the activities and publications of the Centre, and the participation, with experts, in initiatives held throughout the national territory, including the National Conferences on Childhood and the National Conferences on Family.